ELECTRONIC HOUSE CALL - January 1, 1999

SHALL WE DANCE?
Frank Wilden, an award-winning restaurateur in Australia, shared the following analogy he uses to describe to staff, interested parties etc, the relationship between the FOH and the BOH:

"For a restaurant to operate successfully, it is necessary for the front-of -house and back of house staff to move with each other as dance partners would at the highest level of competitive dancing. In any dance, someone has to lead. For a restaurant to be successful, it must be the FOH who leads. Why? Because they are the ones who can most clearly hear and appreciate the music being played. Why? Because they are closest to the people playing the music - the customers!. This might be seen as going against the trend in this era of superstar chefs. However for the movement of the restaurant to be "in time" with the music being played, the front must lead, always being careful not to stand on their partners toes."

EMERGENCY BACK-UP
If you are ever in the middle of meal preparation and discover you have run out of something, go to The Cook's Thesaurus at <www.switcheroo.com> to find substitutes for expensive ingredients, high-calorie and high-fat foods and ingredients you cannot find easily.

Happy New Year!

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