The daily diary of a wandering restaurateur Down Under
October 28 - Sydney

I was pleased with the turnout and the response to the program. These folks were serious about what they do and seemed eager to explore more effective ways to do it. With the Olympics coming up in 2000, there may be more opportunities to raise the service awareness here and I look forward to the possibility of returning.

Seminar at the Carlton Crest Hotel A few of the seminar survivors

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