Articles for
Reprint
Here are a few articles to stimulate your
thinking and expand your professional perspective. Many of
these have been published in my Home Remedies newsletter (now
part of my Coaching Program) or my Electronic House Call
E-Letter.
These articles are copyrighted but permission is hereby
granted for their non-commercial use provided that credit is
given to Bill Marvin, The Restaurant Doctor along with a
reference to the website address.
Toward More Productive
Staff Meetings
The Best Employer in Town
Fix the System, Not the
People
How Rules are Made
It's Stupid to be Too
Smart
Understand Your Real
Job
Tips and Tipping in the Real
World
What is a Guest Worth?
And the Truth Shall Set You
Free!
It's Always a People
Problem
Recruiting Requisites
Re-Thinking Foodservice
Positions
The Importance of
Complaints
Play the Ball!
Everybody Needs a Hero
Guest Recognition
Pre-Determined Ideas
TCB or TCM?
What's Your Problem?
What Do You Think?
Coaching Skills
Better Than You Have to
Be
Recycling Restaurants
Why Workers Leave
Delivering High Level
Service
The Terrible Twos
Dollars and Sense (PDF
file)
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