About the Author:

Max Hitchins is a successful Australian hotelier, having begun his hospitality career as a hotel manager at the age of 17. Today, Max and partners own and operate several very successful Sydney hotels.

As well, Max travels the world as an industry speaker. In Australia he is called The Hospitality Doctor. In Asia he is known as the Hospitality Magician. In America, he is called The Wizard from OZ.

He is the author of Hands On Hospitality, 365 Marketing Ideas for the Hospitality Industry, The Hospitality Jungle and Max's 11 Marketing Commandments. His Internet site attracts in excess of 100,000 visits per year. Each week thousands of hospitality professionals around the world receive Dr. Max's FREE industry secrets, tips, tonics, remedies, scams and medicines.

What others are saying about this book:

"If you are in the hospitality industry the information that Max Hitchins has compiled in Hospitality Scams will save you thousands and thousands of dollars. It is a must-read book."
-- John Thorpe, President, Australian Hotels Association

HOSPITALITY SCAMS, CHEATS, CROOKS & THIEVES

Hotelier Les Walkinshaw had a long serving "trustworthy" secretary. For years she prepared all the accounts and drew all the cheques for Les to sign. This system worked well, until the secretary discovered vanishing ink.

She realised she could write cheques for small amounts (the ones least likely to be checked) and Les would sign them. An hour later, when the ink had vanished, she rewrote the cheques in favour of herself. $20,000 later -- and poorer -- Les discovered the scam.

This is an example of one of the scams that has crept into the hospitality industry. The book reveals 219 others.

CONTENTS

This book could save you $10,000 (or more)
"Trust everyone, but cut the cards"
The first time I was scammed

One: Hotel Scams
Two: Restaurant Scams
Three: Pub, Club and Bar Scams

Four: Credit Card Scams
Five: Internet Scams
Six: General Scams

Seven: Avoiding Scams

Note: This book is NOT being sold to the general public. It was written expressly for the purpose of helping those honest, dedicated hospitality and tourism industry professionals who are at management level and above. The book comes with a "companion" web site. The purpose of this is to be able to continually update you on world-wide scams as they are happening. There is no additional fee for this service. However, you are required to give information showing your "bona fides" as a hospitality industry professional.